Pontoon Dock Station Upgrade
Upgrading Pontoon Dock Station to improve accessibility, passenger flow and the customer experience while supporting the future growth of the Royal Docks.
Project overview
Morgan Sindall Infrastructure has started work on a major upgrade to Pontoon Dock Station on the Docklands Light Railway, helping to create a more accessible, efficient and future-ready transport hub for East London.
The project will transform access to the elevated station, which currently relies on eight flights of stairs and a limited-capacity lift. Six new escalators will improve movement between ground level, a new mezzanine floor and the platforms. The scheme also includes a new fully glazed station structure, retail units, additional operational accommodation and extensive landscaping improvements.
Morgan Sindall Infrastructure supported the project from its early stages, working with Mott MacDonald during concept and feasibility development to provide construction and buildability expertise. Following a two-stage process through the London Rail Infrastructure Improvement Framework, the team led detailed design development before being awarded the construction phase.
A key focus has been balancing stakeholder requirements, affordability and constructability. Rigorous design reviews identified opportunities to retain and upgrade existing infrastructure, simplify finishes, apply DLR-specific standards and involve specialist supply chain partners. The team has also maintained real-time cost visibility, streamlined approvals and challenged traditional construction methods to minimise railway disruption and improve programme efficiency. Site mobilisation and enabling works are underway as part of a 2.5-year delivery programme.

Top fact: Six new escalators will improve access between ground level, a new mezzanine and the
elevated station platforms.


