Perfect Delivery
Delivering exceptional customer service
Perfect Delivery puts our customers at the heart of all we do by focusing our efforts on providing exceptional customer service.
We want to delight our customers, developing long lasting relationships built on trust so we will be the contractor of choice.
To achieve this, we must continuously improve by listening to and learning from our customers, allowing us to address any areas of improvement and build on the areas of success.
The foundation of Perfect Delivery is built on our customer commitments, which apply at both project and personal level.
How Perfect Delivery is managed within our business
Our customer commitments
Perfect Delivery is focused on providing our customers with an exceptional experience. To support this, we have two customer commitments; Delighted Customer and Recommended.
These commitments are the backbone of Perfect Delivery and applicable to all our customers:
